Job Description

A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill’s Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.
Information at a Glance
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Job Title:  Vet Digital Engagement Specialist
Travel Required:  Travel - up to 10% of time
Posting Start Date:  1/7/21
Temporarily Remote

No Relocation Assistance Offered
# 96025 - Surrey, England, United Kingdom

Subsidiary: UK (Guildford)
Location: Marketing
Reporting to: UK & IRE Digital Marketing Manager  

 

Why Work For Hill's Pet Nutrition:

  • The learning & development opportunities: You will refine your commercial mind-set and continue to learn new skills working closely with a cross-functional team giving you exposure to all local market departments.

  • The challenge & variety: You will operate in a fast paced operational environment, directly impacting the day-to-day performance of the business, with personal accountability for your business.

  • The global experience: You will have the opportunity to work with global brands, participate in global strategies with potential to develop your career internationally.

  • The Hill's Pet Nutrition Values: To help enrich and lengthen the special relationships between people and their pets.

 

JOB PURPOSE:

The Professional Digital Engagement Specialist is the Champion of digital communication with veterinary customers. This role is responsible for building stronger connections with our veterinary customers using our own digital assets (professional website & various tools), CRM and social media. You are responsible for the two-way communication to the professional customers and the healthcare team members that we want to reach. Furthermore, you are involved in the programs for virtual calls and virtual dietary consulting, helping the relevant departments to bring this to life. You feel at ease with data from multiple sources which you analyse to generate insights and recommend new opportunities for engagement.  Success in this role means you ensure successful campaign execution, build our position on social media and can demonstrate in-market success based on tracking and feedback. 

 

MAIN RESPONSIBILITIES:

  • Develop and implement the professional digital engagement strategy including 

  • With ownership of vet communication key touchpoints: 

    • Hillsvet.co.uk and its integrated ecosystem & professional tools 

    • Expanding Hill's presence and engagement on social media

    • Vet CRM programs  

  • Evolve the digital vet engagement model taking a “test & learn” approach 

  • Support the commercial team in rolling out virtual calls and virtual dietary consulting

  • Analyse data from multiple sources (e.g. field activity and sales, website traffic, use of tools, interaction with social media, etc) with the goal to generate customer and commercial insights to optimize following campaigns and sales

 

You work in close cooperation with the Brand Manager Therapeutic, the Professional Veterinary Affairs department and theVeterinary commercial team. You will also be the UK contact for the European team on Professional Digital Engagement.

 

KEY COMPETENCIES:

  • Excellent Digital Capabilities & Experience 

  • Self-awareness/Personal Impact

  • Consumer/Customer Focused

  • Analytical thinking & decision making 

  • Teamwork & Collaboration & Communication 

  • Strategy & Vision

 

PERSONAL ATTRIBUTES:

  • Educated to degree level

  • Digital experience, specifically with Social, CRM and Digital Applications

  • Excellent analytical skills, able to interpret data across multiple sources 

  • Ideally have some veterinary background and insight 

  • Entrepreneurial and curious, experiments and tests 

  • Self starter, must be able to work independently 

  • Strong communication and stakeholder engagement

  • A confident individual who is able to lead & work effectively in a cross functional team

 

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

 

Are you interested in working for Hill's Pet Nutrition?

You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process.

Become part of our team. We look forward to your application.

 

Work that matters, fueled by passion for pets!  At Hill’s we have a purpose.  Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills' mission is to help enrich and lengthen the special relationships between people and their pets. 

 

HILL'S® Prescription Diet® therapeutic pet foods, HILL'S® Science Diet® and HILL'S® Ideal Balance™ wellness pet foods are sold worldwide. Hill’s is a division of Colgate-Palmolive, a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition, with sales of products in more than 200 countries.  To learn more about Hill's and Colgate, please visit http://www.hillspet.com and http://www.colgatepalmolive.com, or find us on LinkedIn, Facebook, Twitter and YouTube.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.
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