Job Description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Information at a Glance
Job Title:  Customer Development Manager
Travel Required:  Travel - 75% of time or more
Posting Start Date:  12/7/20
Temporarily Remote

No Relocation Assistance Offered
# 94145 - Dagupan, Pangasinan, Philippines

JOB PURPOSE:
The Customer Development Manager is responsible for achievement of Sales targets through excellence in the 5P's execution at the direct point of sale where planning CP/ Direct Retailers/ Service Providers activities is key.  They must develop and support the partnership between CP/ Direct retailers/ Service Providers at the customer’s headquarters, at the store and regional level by nurturing contacts and negotiating with buyers, merchandisers, and Store Operations/in-store personnel. They provide feedback on the in-store environment which allows rapid revision of competitive tactics.

 

CORE RESPONSIBILITIES : 

- Monitor sales and distribution performance, particularly for new products, and taking timely action to drive continuous improvement

- Engage our customers to build our brands through strong alignment, selling and negotiation

- Regularly visit stores in order to identify areas of improvement

- Collaborate cross-functionally to develop and deliver strong commercial strategies and plans based on a deep understanding of our shoppers and categories

- Leads development of 18-month rolling, joint, “win-win” business plans (baseline and promotions) covering sales, volume, and profitability at PPG/SKU level, and incorporating customers’ objectives and strategy

- Monitors compliance of 5P activity execution against established agreements/objectives and tracks interim performance of 5P activities to ensure flawless execution

- Collects information on the external environment (e.g. competitor activity) during the promotion period

- Conducts post-evaluation analysis based on activity details and compares results with pre-evaluation analysis, explaining any potential differences

- Identifies insights from post-evaluation analyses and incorporates learning into future customer/RE strategy

 

KEY INTERNAL AND EXTERNAL CUSTOMERS : 
Internal:

Customer Development Field Sales Teams

In-store Management Team

Retail Marketing Team

External:

Customers

Third-party merchandisers

 

LEADERSHIP / SUPERVISION : 

Individual contributor

 

EDUCATION AND FUNCTIONAL EXPERIENCE REQUIRED : 

Required: 

- Bachelor degree in Business Administration, Management, Marketing or related field.

- Minimum of 2 years’ experience in Consumer Goods/ Customer Management of key accounts (e.g. FMCG industry experience an advantage)

 

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet. 

For more information about Colgate’s global business, visit the Company’s web site at http://www.colgatepalmolive.com. To learn more about Colgate Bright Smiles, Bright Futures® oral health education program, please visit http://www.colgatebsbf.com. To learn more about Hill's and the Hill’s Food, Shelter & Love program please visit http://www.hillspet.com. To learn more about Tom’s of Maine  please visit  http://www.tomsofmaine.com.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.